ComplianceSTIR/SHAKEN and Caller ID: Why Your Calls Get Flagged
Why legitimate outbound calls show up as "Spam Likely," how STIR/SHAKEN attestation works, and practical steps to keep your business numbers from being flagged.
Blog category
Compliance
TCPA, consent, recording, HIPAA and the rules that apply to automated calls.
Compliance
ComplianceHIPAA and AI Phone Agents: Questions to Ask Before You Sign
What clinics should check before an AI phone agent handles patient calls: BAAs, minimum necessary data, retention, access and caller verification.
ComplianceCall Recording Consent: One-Party vs All-Party States
US call recording consent explained: federal one-party consent, all-party consent states, calls across state lines, and what it means for AI agents.
ComplianceTCPA and AI Voices: What the FCC Ruling Means for Calls
The FCC says AI-generated voices are "artificial" under the TCPA. What that means for outbound AI calls, consent, opt-outs, calling hours and state laws.